Misc

Types of workshop

  • Five whys
  • Futurespective
  • Value stream mapping
  • Empathy mapping
  • Stakeholder empathy mapping
  • Event storming
  • Service mapping
  • User journey / story mapping
  • Elevator pitch
  • Trade-off sliders
  • CRC cards
    • blank ("naked") CRC cards
  • Value proposition map / value proposition design
    • Real example here (Clare only)
    • Blank example here
    • Over on the far right you list the things you want to achieve ("jobs to be done")
    • In the same section, you list gains that users might get
    • Under that list things that are currently painful for users
    • On the far left, list features / services in your solution
    • Also list ways in which gains might be achieved ("gain creators)
    • Also list ways in which pains might be alleviated ("pain relievers")
    • Now you want to cross-reference
      • (? I'm not 100% sure I'#ve got this bit right - need to check)
      • for each job, check that it has an associated service / feature
      • for each gain, check that it has an associated gain creator
      • for each pain, check that it has an associated pain reliever
      • for each feature / service, check that it has an associated gain creator or pain reliever
  • Data mapping
    • Real example here(clare only)
    • get people to start by adding postits for sources and destinations of data
    • then add lines to indicate how data moves from one place to another
  • As-is and to-be user journey mapping
    • Real examples here and here (clare only)
    • As-is:
    • put the ultimate goal over on the right
    • add post-its to represent steps along the way
    • have a line underneath that represents whether each step makes happier or sadder
    • Pink post-its underneath document pain points
    • Blue post-its above document possible quick wins that will improve things for the user
    • To-be:
    • Now do the same again but for the suggested improvement journey (or to represent a brand new journey)
  • Storyboarding
    • Real example in this repo
    • Fold paper to create 8 panels, then use them to create a ocmic strip that describes a blue-sky imagined new or improved user journey.