Notes from Ludovine’s Made Tech showcase

From Ludivine’s Made Tech showcase talk about her experiences with Action Learning (see book “You’re Not Listening”).

Get together in groups of 4-8
Use listening and asking questions to help people solve their own problems
Start by bidding on what you will discuss
People propose a problem they’re each trying to solve
Structure:
- Intro
- Open questioning
- (Optional) asking the group for advice if the individual chooses to do so
- Reflection and actions
Anyone can present a challenge they’re facing
- It’s optional, you don’t have to!
- Must be
  - important
  - time relevant
  - within your authrotiy
- Must not be
  - something with a trivial solution
  - be owned by someone else
All questions must be open (what, where, who, why, what if)
- be careful with why or what if because they can hide a judgement
- observe each other and highlight it if questions are closed rather than open
Confidentiality and trust are important
No judgement
No uninvited advice
- Allow presenters to find their own solutions
Try to commit to taking actions
- Check back in during the next session to see whether people have attempted to act and track progress
Benefits:
- Solve problems via shift of perspective
- Develop powerful questioning, empathy and listening skills
- Create strong relationships and build trust
- Learn from each other
- Build your resilience and resourcefulness

Action Learning