• They can be checked into source control

  • They allow you to replace a file with a link to another file

  • Same thing as an alias / shortcut in Windows?


  • Often a whole team… take a day out to explore how the team / the system will respond to a particular circumstance.


Leading Indicators and Lagging Indicators

  • Leading indicators are better than lagging indicators, for instance in recruitment, number going through the pipeline is more useful than number recruited, because you won't know the second one until the end of the quarter